Last Updated: January 28, 2026

1. Introduction

Welcome to KaziSafi.co.ke (“we,” “our,” or “us”). We specialize in providing high-quality presentation and writing solutions, including whiteboards, markers, erasers, and related accessories in Kenya.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://www.kazisafi.co.ke or make a purchase from us.

By accessing or using our Site, you agree to this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us and automatically when you use our Site.

  • Personal Information You Provide: This includes information you provide when making a purchase, creating an account, contacting customer support, or signing up for our newsletter. Examples include:
  • Contact Details: Name, email address, phone number, and delivery address (including for “Nationwide Delivery” within Kenya)
  • Transaction Information: Details of the products you purchase (e.g., whiteboard sizes, marker types), payment information (processed securely by our third-party payment processors), and order history.
  • Communications: Records of your communications with our customer support team via email customersupport@kazisafi.co.ke or phone;+254 115 500 100 / +254 785 500 100
  • Information Collected Automatically: When you visit our Site, we may automatically collect certain data via cookies and similar technologies, such as your IP address, browser type, device information, pages viewed, and how you interact with our product listings.

3. How We Use Your Information

We use the collected information for legitimate business purposes, including to:

  • Process and fulfill your orders for products like whiteboards, markers, and erasers.

  • Arrange for delivery, including “Doorstep Delivery Across Kenya.”

  • Communicate with you about your order, provide customer support, and respond to your inquiries

  • Send you promotional messages, newsletters, and updates about new products or offers (you may opt out at any time).

  • Improve, personalize, and optimize our Site, product offerings, and customer service.

  • Comply with legal obligations and protect against fraudulent activities.

4. Sharing of Your Information

We do not sell your personal information. We may share it only in the following circumstances:

  • With Service Providers: Trusted third parties who assist in our operations, such as payment processors, delivery couriers, and IT service providers. They are contractually obligated to protect your data.

  • For Legal Reasons: If required to do so by law or in response to valid legal requests.

  • With Your Consent: For any other purpose disclosed to you at the time we collect the information, with your permission.

5. Your Rights and Choices

Depending on your location (including under Kenyan data protection principles), you may have rights regarding your personal information, such as:

  • Access and Correction: You can request access to or correction of your personal data we hold.

  • Opt-Out: You can unsubscribe from our marketing communications by following the instructions in any email we send.

  • Account Settings: You can update your account information through your profile on our Site.

To exercise these rights, please contact us at the details provided below.

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Third-Party Links

Our Site may contain links to third-party websites (e.g., for secure payment gateways). This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect any changes. We encourage you to review this page periodically to stay informed.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, don’t hesitate to get in touch with us:

  • Email: customersupport@kazisafi.co.ke

  • Phone: +254 115 500 100 / +254 785 500 100

  • Mailing Address:  Kazi Safi Store, United Estate South C, Mahi Mahiu Road, Shop# 26. Nairobi – Kenya